{"id":54,"date":"2026-04-23T14:20:27","date_gmt":"2026-04-23T18:20:27","guid":{"rendered":"https:\/\/www.courtika.com\/?page_id=54"},"modified":"2026-06-22T16:31:04","modified_gmt":"2026-06-22T20:31:04","slug":"reclamation","status":"publish","type":"page","link":"https:\/\/www.courtika.com\/fr\/reclamation\/","title":{"rendered":"R\u00e9clamation"},"content":{"rendered":"\t\t<header class=\"header-secondary section-block light-theme\" data-scroll-section>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row row-main\">\n\t\t\t\t\t<div class=\"col-md-5 col-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">R\u00e9clamation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"title-2\">D\u00e9clarer un sinistre<\/h1>\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">\n\t\t\t\t\t\t\t\t\t<p>Faire une r\u00e9clamation peut \u00eatre une \u00e9tape stressante. Chez Courtika, nous le comprenons.<\/p>\n<p>C&rsquo;est pourquoi nous misons sur une approche humaine, claire et rassurante. D\u00e8s le premier contact, un conseiller vous accompagne, vous explique les prochaines \u00e9tapes et veille \u00e0 ce que votre dossier soit trait\u00e9 avec rigueur et empathie.<\/p>\n<p>Du lundi au vendredi de 8h30 \u00e0 18h.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btns\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:18006674249\"\n\t\t\t\tclass=\"button button-primary reverse\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t\t<i class=\"material-symbols-outlined\" aria-hidden=\"true\">call<\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tParler \u00e0 un courtier\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tParler \u00e0 un courtier\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.courtika.com\/fr\/nous-joindre\/\"\n\t\t\t\tclass=\"button button-secondary reverse\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t\t<i class=\"material-symbols-outlined\" aria-hidden=\"true\">arrow_forward<\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tNous joindre\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tNous joindre\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"optional-text\">\n\t\t\t\t\t\t\t\t\t<p>En dehors de nos heures d&rsquo;ouverture, veuillez nous contacter au <a href=\"tel:18773316117\">1 877 331-6117<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-5 offset-md-2 col-image\">\n\t\t\t\t\t\t<div class=\"image-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"3333\" height=\"3333\" src=\"https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1.jpg\" class=\"image\" alt=\"\" sizes=\"auto\" loading=\"eager\" srcset=\"https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1.jpg 3333w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-300x300.jpg 300w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-1024x1024.jpg 1024w, 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https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-206x206.jpg 206w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-238x238.jpg 238w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-275x275.jpg 275w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-428x428.jpg 428w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-550x550.jpg 550w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-580x580.jpg 580w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-780x780.jpg 780w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-885x885.jpg 885w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-900x900.jpg 900w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-960x960.jpg 960w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-1160x1160.jpg 1160w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-1280x1280.jpg 1280w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-1366x1366.jpg 1366w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-1440x1440.jpg 1440w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-1600x1600.jpg 1600w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Lifestyle_11_0565_1x1-1920x1920.jpg 1920w\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/header>\n\t\n\n\t\t<section class=\"group-logos-marquee marquee section-block dark-theme\" data-scroll-section>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-12 section-title\">\n\t\t\t\t\t\t<div class=\"text-ctn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">Partenaires<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h2 class=\"title-3\">Contacter votre assureur<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Une autre fa\u00e7on efficace d&rsquo;effectuer une r\u00e9clamation est de contacter directement votre assureur. Si vous avez des questions ou besoin d\u2019accompagnement, notre \u00e9quipe est l\u00e0 pour vous soutenir et vous guider \u00e0 chaque \u00e9tape.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btns\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.courtika.com\/fr\/a-propos\/nos-partenaires\/\"\n\t\t\t\tclass=\"button button-primary reverse\"\n\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t\t<i class=\"material-symbols-outlined\" aria-hidden=\"true\">arrow_forward<\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tVoir tous nos partenaires\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tVoir tous nos partenaires\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"marquee-wrapper\">\n\t\t\t\t<div class=\"marquee-track\" data-marquee-track>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"marquee-element\" data-marquee-element>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.intact.ca\/fr\/\" class=\"link-overlay\" target=\"_blank\"><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1200\" height=\"1200\" src=\"https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact.png\" class=\"logo\" alt=\"\" sizes=\"auto\" srcset=\"https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact.png 1200w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact-300x300.png 300w, 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https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact-275x275.png 275w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact-428x428.png 428w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact-550x550.png 550w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact-580x580.png 580w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact-780x780.png 780w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact-885x885.png 885w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact-900x900.png 900w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact-960x960.png 960w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Intact-1160x1160.png 1160w\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"marquee-element\" data-marquee-element>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.promutuelassurance.ca\/fr\" class=\"link-overlay\" target=\"_blank\"><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1200\" height=\"1200\" src=\"https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel.png\" class=\"logo\" alt=\"\" sizes=\"auto\" srcset=\"https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel.png 1200w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel-300x300.png 300w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel-1024x1024.png 1024w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel-150x150.png 150w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel-768x768.png 768w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel-96x96.png 96w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel-80x80.png 80w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel-186x186.png 186w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel-206x206.png 206w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel-238x238.png 238w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/Promutuel-275x275.png 275w, 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\/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"marquee-element\" data-marquee-element>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.economical.com\/fr\/accueil\" class=\"link-overlay\" target=\"_blank\"><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1200\" height=\"1200\" src=\"https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/economical.png\" class=\"logo\" alt=\"\" sizes=\"auto\" srcset=\"https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/economical.png 1200w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/economical-300x300.png 300w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/economical-1024x1024.png 1024w, https:\/\/s3.ca-central-1.amazonaws.com\/cdn.courtika.com\/wp-content\/uploads\/2026\/06\/economical-150x150.png 150w, 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